Privacy Policy
Last updated: November 13, 2026
Tend Collective ("we," "us," or "our") provides organizational health consulting, training, and related services. This policy explains what personal information we collect through www.tend-collective.com, how we use it, and the choices you have. We aim to collect only what we need and to treat it with care.
1. Information We Collect
Information you give us. This includes your name, email address, organization, role, and any message you send when you fill out a contact or inquiry form, request a consultation, subscribe to our email list, or email us directly.
Information collected automatically. When you visit our site, we and our service providers may collect technical data such as your IP address, browser type, device type, pages viewed, referring page, and approximate location. This is collected through cookies and similar technologies.
Information from clients. If you are a client, we may receive information needed to deliver our services, such as organizational documents, survey responses, or workshop participant details. This is governed by your service agreement as well as this policy.
2. How We Use Information
To respond to inquiries and schedule consultations
To provide, manage, and improve our services
To send newsletters, updates, or resources you have asked to receive
To understand how visitors use our site and improve it
To maintain security and prevent misuse
To meet legal and accounting obligations
We do not sell your personal information.
3. Legal Bases (for visitors in the EU, UK, and EEA)
Where the GDPR applies, we process personal data based on: your consent (for example, newsletter sign-ups and non-essential cookies); our legitimate interests (running and improving our site and business); performance of a contract (delivering services you've engaged us for); and legal obligation. You may withdraw consent at any time.
4. Cookies and Analytics
We use cookies to keep the site functioning and, where you permit, to measure traffic and performance. You can control cookies through your browser settings or any cookie banner on our site. Blocking some cookies may affect how the site works.
5. How We Share Information
We share information only with trusted service providers who help us operate, such as website hosting, email delivery, scheduling, payment processing, and analytics tools. They may use your information only to perform services for us. We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We never share your information for third-party marketing.
6. International Transfers
Tend Collective operates internationally, and our service providers may be located in the United States, the European Union, or elsewhere. Where we transfer personal data across borders, we take steps to ensure it remains appropriately protected, such as relying on standard contractual clauses where applicable.
7. Data Retention
We keep personal information only as long as needed for the purposes described above, including to meet legal, accounting, or reporting requirements. When it is no longer needed, we delete or anonymize it.
8. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information; to object to or restrict certain processing; to withdraw consent; and to opt out of marketing emails at any time using the unsubscribe link. Residents of California and certain other U.S. states have additional rights under state privacy laws, including the right to know what we collect and to request deletion. EU, UK, and EEA residents may also lodge a complaint with their local data protection authority. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
9. Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Confidentiality in Client Work
Because our work often involves sensitive organizational and personal topics, we handle client information with heightened care and limit access to those who need it to deliver the services. Please avoid sending sensitive personal details, such as health or case information, through our website contact form. We will advise on a secure method if needed.
11. Children's Privacy
Our website and services are intended for adults and organizations. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with information, please contact us and we will delete it.
12. Third-Party Links
Our site may link to other websites, such as podcast platforms or social media. We are not responsible for their privacy practices and encourage you to review their policies.
13. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised. Significant changes will be noted on this page.
14. Contact Us
Questions or requests about this policy or your personal information: submit a message on our contact page.